These Partner Pricing Terms (“Terms”) govern subscriptions purchased under partner-issued pricing for Jaz (the “Platform”) operated by Digital Services SG Six Pte. Ltd. (“Company”, “we”, “us”).
By selecting “I accept the Partner Pricing Terms”, the organization accepting these Terms ("Partner," "you," as further defined below) agrees to these Terms in addition to the Platform's primary Terms of Services. In the event of conflict, these Terms apply solely to partner pricing and discounts.
1. Definitions
"Partner" means the organization that has entered into a partner relationship with the Company and, on that basis, subscribes eligible Client organizations to the Platform under partner pricing.
"Client" means an end-customer organization that the Partner refers, onboards, or otherwise subscribes to the Platform under a genuine business relationship with that Partner.
"Standard Pricing" means the paid subscription rates for the Platform published at the time of subscription.
"Partner Pricing Discount" means a conditional discount applied to Standard Pricing for an eligible Client's subscription.
"Minimum Commitment Period" means the twelve (12) month minimum subscription commitment, beginning on the subscription start date, that applies where a recurring Partner Pricing Discount is applied.
2. Standard Partner Pricing
The Platform is offered under a paid subscription plan at Standard Pricing. Each Client subscription is billed and evaluated separately under these Terms. The Company reserves the right to update Standard Pricing at any time in accordance with the primary Terms of Services. Any pricing updates may take effect upon renewal.
3. Partner Pricing Discounts
A Partner Pricing Discount is available strictly for the Partner's qualifying Clients and may not be applied to, shared with, or used on behalf of any organization that is not a qualifying Client of that Partner. Partner Pricing Discounts are non-transferable, non-resellable, non redeemable for cash, non-shareable, and may not be pooled, combined, or aggregated across multiple accounts, subscriptions, or Clients, and may not be combined with other promotions unless expressly approved by the Company. Partner Pricing Discounts must be applied at the time of subscription and cannot be applied retroactively. Applying a Partner Pricing Discount does not modify the underlying Standard Pricing.
4. Eligibility for Partner Pricing Discounts
Partner pricing discount(s) is available only to organizations that:
Receive a valid partner pricing discount from the Company; and
Apply such discount in accordance with Company instructions; and
Maintain their account in good standing; and
Are a genuine qualifying Client of the Partner as defined above, with the Partner responsible for verifying and representing that relationship to the Company on request, and for the conduct of that Client's subscription under this Section.
The Company may revoke partner pricing if eligibility requirements are no longer satisfied, whether the failure relates to the Partner's own account or to any individual Client subscription. Revocation may be applied on a per-Client basis without affecting the Partner's other qualifying Client subscriptions, at the Company's discretion.
5. Minimum Commitment for Discounted Subscriptions
Where a recurring partner discount is applied, the Partner agrees to a minimum subscription commitment of twelve (12) months, beginning on the subscription start date (“Minimum Commitment Period”).
For clarity:
The Minimum Commitment Period is separate from the billing frequency selected by the Partner.
The Partner may be billed monthly, quarterly, annually, or otherwise as selected.
The Minimum Commitment Period does not require upfront payment for the full term.
However, the Partner must maintain an active subscription for the full Minimum Commitment Period to retain partner pricing.
Partner pricing is offered in exchange for this minimum commercial commitment.
6. Early Cancellation or Plan Changes
If the Partner cancels the subscription, downgrades to an ineligible plan, fails to maintain the subscription in good standing, or otherwise terminates the service before fulfilling the minimum subscription commitment, the Company reserves the right to:
Recover the value of discounts granted during the commitment period;
Charge the amount to the billing account or issue an invoice; and
Remove partner pricing discount and associated benefits immediately.
Apply Standard Pricing moving forward.
Discount recovery represents a reversal of promotional consideration previously granted and shall not be deemed a penalty.
7. Misuse or Unauthorized Application
The Company reserves the right, in its sole and absolute discretion, to revoke partner pricing discount(s), adjust billing, clawback the value of discounts previously granted, permanently remove partner pricing eligibility, and/or suspend the account where it determines, in its sole and absolute discretion, that:
A discount was obtained through unauthorized channels;
Accounts were created to circumvent Standard Pricing;
A discount was shared, pooled, or applied to an organization that is not a qualifying Client of the Partner;
The Partner acted in bad faith;
The Partner breached these Terms or the Terms of Use; or
The subscription is used in a manner inconsistent with the intended promotional purpose.
Any clawback or removal under this section shall apply immediately and permanently to the affected discount(s).
8. Renewal
Unless cancelled in accordance with the Terms of Services, subscriptions automatically renew upon completion of the applicable Minimum Commitment Period (if any) or the then-current billing period, whichever is longer.
Upon renewal, the Company may:
Charge the then-current Standard Pricing; or
Where partner pricing continues to apply, apply a revised partner rate communicated prior to renewal.
Subscriptions purchased at Standard Pricing are not subject to a minimum commitment period unless otherwise expressly stated.
9. Acceptance
By accepting these Terms, the Partner confirms that it has read, understood, and agreed to the minimum commitment and billing conditions associated with partner pricing.