Here are frequently asked questions (FAQs) on e-invoicing to help your business navigate the new regulations. Reach out to us anytime for more support.
InvoiceNow
What is InvoiceNow in Singapore?
InvoiceNow is Singapore’s nationwide e-invoicing standard that delivers invoices directly between accounting systems using the Peppol network. It reduces manual data entry, improves accuracy, and speeds up invoice processing for businesses. Learn more here.
How does InvoiceNow work?
InvoiceNow sends a structured e-invoice from your accounting system straight into your customer’s accounting software, without PDFs or email. This system-to-system exchange reduces errors and streamlines the entire billing process.
GST InvoiceNow Mandate
What is GST InvoiceNow?
GST InvoiceNow is the GST-compliant version of InvoiceNow, where all invoice data is transmitted in a standardized format required by IRAS. It supports more accurate GST reporting and simplifies audits.
Is InvoiceNow mandatory for businesses in Singapore?
InvoiceNow is not yet mandatory for all businesses, but IRAS is phasing in requirements for GST-registered companies to transmit invoice data digitally through InvoiceNow-ready solutions. From 1 May 2025: For GST-registered businesses that wish to be early adopters. From 1 November 2025: For companies that register for GST voluntarily within 6 months of being incorporated. From 1 April 2026: For all new voluntary GST-registrants. Learn more here.
Benefits
What are the benefits of using InvoiceNow?
Businesses benefit from faster invoice delivery, fewer manual errors, more accurate GST reporting, reduced admin work, and better cash flow. InvoiceNow also enhances security by transmitting invoices through the Peppol network.
Getting Ready
What do I need to start using InvoiceNow?
All you need is an InvoiceNow-Ready Solution Provider (IRSP) like Jaz. Register your UEN, activate your InvoiceNow channel, and you can start sending e-invoices immediately.
What if my customers are not on InvoiceNow? Can I send both PDF and InvoiceNow e-invoices?
Yes. Jaz allows you to send a traditional PDF invoice and an InvoiceNow e-invoice at the same time, ensuring flexibility for customers not yet on the network.
Data Security
Is InvoiceNow secure?
Yes. InvoiceNow uses the authorised Peppol network, the leading global framework for digital invoicing. Jaz adds additional protection with ISO 27001 and SOC 2 compliance to safeguard your financial data.
